FREQUENTLY ASKED QUESTIONS

WHAT CLIENTS SHOULD KNOW BEFORE ENROLLING.

Clear expectations are part of a professional service. The answers below describe the nature of H Care DME's programs.

What exactly am I purchasing?

You are purchasing educational and/or consulting services as described in the selected program. The final scope, deliverables, timing, and payment terms should be confirmed in writing.

Does H Care DME guarantee Medicare approval?

No. H Care DME does not guarantee Medicare enrollment, accreditation, reimbursement, licensing, or approval by any government agency, payer, accrediting organization, or other third party.

Does H Care DME guarantee merchant or payment processing approval?

No. Payment processing and merchant underwriting decisions are made by independent financial institutions and payment providers. H Care DME does not guarantee approval, a processing rate, a reserve level, or continued processing.

Is this legal or regulatory advice?

No. Educational content is general business education. Clients should consult qualified attorneys, accountants, compliance professionals, accrediting organizations, government agencies, and other specialists for decisions requiring professional advice.

Are government filings included?

Not automatically. Any filing assistance or third-party service must be expressly listed in a written scope of work. Clients remain responsible for the accuracy and submission of required information.

Can I buy a program before I have a DME business?

Yes, where the selected program is designed for startup education. The Launch Essentials and Startup Accelerator programs are specifically positioned for early-stage planning.

What is the highest-priced program?

The DME Executive Partnership is $10,000 and is designed as a high-touch consulting engagement with a customized scope and longer support period.

How are refunds handled?

Refund and cancellation terms should be provided in the applicable service agreement and checkout terms before purchase. Because consulting and digital education can involve reserved time or delivered materials, clients should review those terms carefully before payment.